Contact In 7 Minutes, Handle In 2 Hours
Customer Case Study
From An Auto Sales Company
On October 8, 2022 Mr. Zhao installed TD04 dash cam when buying a new car.
On November 6, 2022, Mr. Zhao collided with a car coming from the right on his way.
Let’s check the timeline of this case to see how the TD04 dash camera has performed in the accident case.
Timeline
01
15:54
The device automatically records emergency videos.
02
15:58
The system receives alarm information and video feedback
03
16:00
WeChat pushes business leads information to the auto dealers’s WeChat account that is linked.
04
16:01
The customer service team pushes a phone call to the auto dealers’s after-sales contact person. The vehicle owner is not injured, but the front of the vehicle is severely damaged. The auto dealers’s after-sales personnel rush to the scene to assist Mr. Zhao in handling the accident.
05
17:35
The accident is handled, and the vehicle is returned to the auto dealers for repair. The repair cost is 94,670 yuan.
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